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Service availability

Our services on shio main are available only in jurisdictions where online gaming and sports markets are permitted by local law. We do not intentionally offer access in countries or regions where such activities are prohibited. Users are solely responsible for verifying that their use of shio main complies with their own local and national laws before creating an account or making a deposit. Service restrictions may change as regulatory landscapes evolve. We monitor applicable laws and may update our service area without notice. If your jurisdiction changes its regulatory stance, we may suspend or close your account. No compensation is owed in such cases. Always review the latest terms and jurisdictional notices on our website.

Account eligibility

Users must be of legal age in their jurisdiction to open and maintain an account on shio main. Eligibility is subject to applicable local law; we make no assumption of age requirements and place this responsibility fully on the user. You confirm upon account creation that you meet your jurisdiction's age and capacity requirements. We conduct identity verification (KYC) for all accounts to prevent fraud and money laundering. Proof of identity and residence must be submitted and approved before you can withdraw funds. Accounts that fail verification or submit false documents may be permanently closed, and funds may be forfeited. We reserve the right to refuse service to any user or jurisdiction without cause or compensation.

Local-law responsibility

shio main operates in a complex global regulatory environment. Each jurisdiction sets its own rules for online gaming, sports betting, and live casino play. Before using our platform, you must independently verify that your access and activity comply with all applicable laws in your location. We provide information about our service, payment methods, and games in good faith, but we make no warranty that your use is legal. If you are unsure, consult a lawyer in your jurisdiction. You alone bear the legal and financial risk of non-compliance. We are not liable for any penalties, fines, or legal actions arising from your use of shio main in a jurisdiction where such activities are prohibited. By opening an account, you accept full responsibility for ensuring your compliance.

Data and privacy scope

shio main collects personal data for account creation, payment processing, and regulatory compliance (KYC). We collect name, email, phone number, government ID details, and proof of residence. Payment data (account numbers, transaction history) is encrypted and separated from personal data. We retain this information only as long as your account is active and for a further period required by anti-money-laundering law. We do not sell or share your data with unaffiliated third parties. Data transfers to payment processors and regulatory authorities occur only when legally required. For a full explanation of our data practices, retention periods, and your rights, please review our privacy policy at the link provided in your account settings. You may request access to your data or deletion under applicable data-protection law.

Contact for legal inquiries

If you have questions about our regulatory status, service availability in your jurisdiction, or wish to report a compliance concern, contact our legal team via the Help section in your account or email the address listed in our Terms & Conditions. We acknowledge legal and compliance inquiries within 5 business days and aim to provide substantive responses within 14 business days. For data-protection queries (GDPR, local privacy laws), use the Privacy section of our site to submit a formal request. We honour legitimate requests in accordance with applicable law. shio main is committed to transparent communication with users, regulators, and relevant authorities. All formal inquiries are logged and handled according to our compliance procedures.